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How To Exchange An Item


Currently we do not offer refunds, only exchanges.  


Your item must be in its original unused condition to be exchanged, unless there is a manufacturer defect. You must exchange the item within 30 days of your purchase for item(s) of equal value before shipping.


1. Email PaperPieces@Paperpieces.com a brief description of your exchange and your order number. 


2. Mail your returned item to:


  Paper Pieces

  Exchange Department

  3306 Coleman Road

  Paducah, KY 42001


3. Include in your package a signed letter stating the reason for your exchange and the original receipt.


Please allow up to 5 business days to process the exchange once we have received it.


Still have questions: Contact us here!